You can easily cancel your order until it is shipped ,please make sure to contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be canceled.
If you are not satisfied with an item that you have purchased, you may return the item within 30 days of delivery for a full refund excluding shipping, The item must be returned in new condition.
If the item you ordered is damaged/defective, or the item you received is incorrect or missing, please contact our customer service representative at [email protected]
If your package shipping exception and over 30 days , you can request a reshipment or you can request 60% refund， Except you filled in the wrong address.