Why is the tracking number not working?

When we ship our packages to you, there are no further updates from the shipping company due to the fact that your package is in transit. Once it has reached the next sort facility it will update. It may take a couple of days to see any activity once it has been shipped out from our end.

When will I receive the tracking number for my Product?

You usually receive the tracking number for your Thaya product once your order is shipped.
If you don't receive the shipment confirmation email containing the tracking number at that time, please check your spam folder in case the email got delivered there. If you still can’t find the email, please contact us.